I’d like to donate by sending a cheque in the post, will it reach you?
How can I buy some lights?
Can you tell me more about SunnyMoney?
I represent a business. How can we help?
I work for an NGO and would like to partner with you. Can you tell me how?
Can I volunteer in your London office?
What’s the customer savings pay-back time like on solar lights in Africa?
Do you subsidise the cost of the light in Africa?
We sell lights at a ‘fair market rate’ so that local entrepreneurs and other agencies can join the market and make a profit too. We do this by taking a hit on the distribution costs. It costs a lot of money to get these lights into remote communities and educate people about their benefits. This is where your donation comes in, covering the cost of getting these lights to the people that need them most.
The more lights we sell, the smaller the margin becomes. Back in 2010, it cost SolarAid £10 to get each light to a customer. That figure is now only £4.
Where do you sell solar lights?
We really want to fundraise for you… tell us how!
How much CO2 do the solar lights save?
What is your response to COVID-19?
In response to the coronavirus pandemic we have taken action to help ensure the safety of our staff and the communities we work with. As the pandemic progressed, we directed all staff to work from home. Both our Zambia and Malawi team have been scaling back many of its operations as we continue to monitor the situation. We are still dedicated to getting clean light to people living without electricity.
All decisions we make regarding our operations and staff will be informed by the latest guidance from the WHO, national governments and medical experts. We are monitoring the situation daily and regularly checking-in with our staff to ensure that they are all safe both physically and emotionally.
In both Zambia and Malawi we partnered with the Ministries of Health to deliver solar products to health clinics and isolations centres in the dark. Read more about our response here.
Will my order be affected by COVID-19?
For UK orders: Our senders, Royal Mail and other courier services are operating as normal and items can be dispatched as they usually are. Royal Mail and some couriers are not accepting signatures on delivery so orders with tracked delivery may not have a signature attached. For orders of over 24 or more items we always recommend emailing us at [email protected].
For international orders: We have sufficient stock to cover all orders in Zambia and Malawi however there may be a delay in delivering the lights whilst our field teams stand down. This will be remedied as soon as the travel restrictions are lifted and normal business resumes.
Is SolarAid giving support to the conflict in Ukraine?
We stand in solidarity with the people of Ukraine. We are appalled by the war and its devastating consequences.
At this point, SolarAid isn’t in a position to help directly, as our resources and expertise are dedicated to serving communities in rural Africa. We do know, however, that lack of power will be causing huge difficulties for many people in Ukraine. In a crisis situation, small solar lights and chargers can provide vital access to light, radio and power to keep mobile phones switched on.